FAQ
GENERAL
What services do you offer?
I help people and brands tell their story through images and words. That includes photography for families, couples, and individuals; brand strategy, from discovering what your brand stands for to creating your brand kit; and content creation, with photos, videos, and posts for your social media.
I help people and brands tell their story through images and words. That includes photography for families, couples, and individuals; brand strategy, from discovering what your brand stands for to creating your brand kit; and content creation, with photos, videos, and posts for your social media.
Can I combine services?
Yes, and that’s where I can help you most. Many clients start with Brand Roots to define their brand, then bring it to life with a Brand Story session or ongoing content through Brand Rhythm. Everything stays consistent because it comes from the same person and the same strategy.
Yes, and that’s where I can help you most. Many clients start with Brand Roots to define their brand, then bring it to life with a Brand Story session or ongoing content through Brand Rhythm. Everything stays consistent because it comes from the same person and the same strategy.
How do I get started?
Send me a message about what you’re looking for. For photography, you’ll receive a quote, and a deposit confirms your date. For brand and content projects, we’ll start with a short call to understand your needs, and I’ll send you a tailored proposal. All details are included in the agreement I’ll send you.
Send me a message about what you’re looking for. For photography, you’ll receive a quote, and a deposit confirms your date. For brand and content projects, we’ll start with a short call to understand your needs, and I’ll send you a tailored proposal. All details are included in the agreement I’ll send you.
What languages do you work in?
I work in English, Spanish, and Italian, so you can feel comfortable from the first message to the final delivery.
I work in English, Spanish, and Italian, so you can feel comfortable from the first message to the final delivery.
PHOTOGRAPHY
Will I receive all the photos from my session?
I don’t share every photo I take. After your session, I carefully select the best images, the ones with real emotion, good light, and strong composition, and edit each one by hand. That way, every photo in your gallery is one you’ll love. It’s all about quality, not quantity.
I don’t share every photo I take. After your session, I carefully select the best images, the ones with real emotion, good light, and strong composition, and edit each one by hand. That way, every photo in your gallery is one you’ll love. It’s all about quality, not quantity.
Can I get the unedited photos?
Unedited files aren’t part of my delivery. Editing is part of how I tell your story, so every image you receive is finished and ready to print or share.
Unedited files aren’t part of my delivery. Editing is part of how I tell your story, so every image you receive is finished and ready to print or share.
What’s the difference between basic editing and full retouching?
Basic editing includes color correction, light adjustments, and cropping, so your photos look natural and true to the moment. Full retouching goes further, with skin retouching and the removal of small distractions. It’s included in The Profile and Brand Story, and available on request for other sessions.
Basic editing includes color correction, light adjustments, and cropping, so your photos look natural and true to the moment. Full retouching goes further, with skin retouching and the removal of small distractions. It’s included in The Profile and Brand Story, and available on request for other sessions.
When will I receive my photos?
Within 2 to 4 weeks, depending on the session, in a private online gallery where you can view and download them.
Within 2 to 4 weeks, depending on the session, in a private online gallery where you can view and download them.
We’re awkward in front of the camera. Can you help?
Absolutely, and you’re not alone. I’ll guide you with gentle prompts and simple directions, and give you space to just be yourselves. The best photos usually happen when you forget the camera is there.
Absolutely, and you’re not alone. I’ll guide you with gentle prompts and simple directions, and give you space to just be yourselves. The best photos usually happen when you forget the camera is there.
Where do sessions take place?
Outdoors, at your home, or at a location we choose together. Travel within Zürich city is included. For locations outside the city, a small travel fee applies.
Outdoors, at your home, or at a location we choose together. Travel within Zürich city is included. For locations outside the city, a small travel fee applies.
What happens if the weather is bad?
For outdoor sessions, we’ll reschedule at no cost.
For outdoor sessions, we’ll reschedule at no cost.
Can I give a session as a gift?
Yes! Gift sessions are paid in full at purchase, and you’ll receive a gift card to give to your loved one. I’ll then contact them directly to plan the session.
Yes! Gift sessions are paid in full at purchase, and you’ll receive a gift card to give to your loved one. I’ll then contact them directly to plan the session.
Will you share my photos online?
Only with your permission. We’ll agree on this together before your session.
Only with your permission. We’ll agree on this together before your session.
BRAND & CONTENT
What is Brand Roots?
It’s a guided discovery process that defines what your brand stands for. Through a questionnaire and a discovery session, I work out your positioning, audience, values, and voice. For existing brands, it includes an honest assessment of what’s working and what needs to change. Everything comes together in your brand kit.
It’s a guided discovery process that defines what your brand stands for. Through a questionnaire and a discovery session, I work out your positioning, audience, values, and voice. For existing brands, it includes an honest assessment of what’s working and what needs to change. Everything comes together in your brand kit.
What’s included in the brand kit?
Your colors, typography, visual direction, and key messages, delivered as a clear guide with ready-to-use templates, so your brand looks and sounds consistent everywhere.
Your colors, typography, visual direction, and key messages, delivered as a clear guide with ready-to-use templates, so your brand looks and sounds consistent everywhere.
I already have a logo. Do I still need Brand Roots?
A logo is only one part of a brand. If your communication feels inconsistent or you’re not sure how to describe what makes you different, Brand Roots gives you the foundation to fix that, and we’ll build on what you already have.
A logo is only one part of a brand. If your communication feels inconsistent or you’re not sure how to describe what makes you different, Brand Roots gives you the foundation to fix that, and we’ll build on what you already have.
How long does a brand project take?
Usually 4 to 6 weeks, depending on the scope and how quickly we can schedule the discovery session and feedback rounds.
Usually 4 to 6 weeks, depending on the scope and how quickly we can schedule the discovery session and feedback rounds.
Do you also create videos?
Yes. Brand Story includes two short edited videos for Reels and TikTok, and video can be part of your monthly content with Brand Rhythm.
Yes. Brand Story includes two short edited videos for Reels and TikTok, and video can be part of your monthly content with Brand Rhythm.
How does Brand Rhythm work?
Each month, we plan your content together, I shoot photos and videos during a half-day session, and I create ready-to-post content for your social media. All you need to do is post and engage with your community. The minimum commitment is 3 months.
Each month, we plan your content together, I shoot photos and videos during a half-day session, and I create ready-to-post content for your social media. All you need to do is post and engage with your community. The minimum commitment is 3 months.
Can I use the photos and videos for my business?
Yes. Brand Story and Brand Rhythm include commercial usage rights, so you can use your content on your website, social media, and marketing materials.
Yes. Brand Story and Brand Rhythm include commercial usage rights, so you can use your content on your website, social media, and marketing materials.